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Request technical assistance for software and hardware issues and general support.
* Microsoft Account or Login Issue
* Delegate Mailbox Access
* Laptop & Peripherals
* Phone & Text
* Employee Name Change
Request assistance with product inquiries and troubleshooting.
* Pulse & Related Apps
* Clinician Apps or Issue
* Client Apps or Issue
* Affiliate Apps or Issue
* Legacy Apps (REMI, etc)
* Host CRM Apps or Issue
Request Software and Vendor Vetting or Procurement. AI software/solution request.
Note these requests may include legal and security review per policy.
Request assistance with Onboard, Offboard, and Access requests.
* Onboarding & Offboarding
* Application Access or License
* Job Modification (promotion/team change)
* Resource Access (DL, SharePoint)
Request assistance with security related items and issues.
* Inquire about International Travel
* Request Whitelist IP or URL
* Report a Security Issue
* Request Admin Access
Request assistance with existing data products (like Power BI dashboards or reports) or new data product requests (including data science products).
* Support Request: Access to existing reports, report an issue or problem or request an improvement to an existing product.
* New data product request: Start a new project for a report, dashboard or data
science solution.
